Frequently asked Questions
Venue & Logistics
Is the space available on our desired date?
Message us and we will get back to you within the hour.
How many hours do you offer for set-up?
One Hour
When is the earliest we can set up?
When is the earliest we can set up?
How many hours do you offer for break down?
One hour
Can we ship to or drop things off at the venue beforehand?
No
Do you have a list of preferred suppliers/vendors?
Yes
Do you have an exclusive vendor list?
No, not at the moment
What staffing is included in the venue rental?
Event Captain.
What additional staffing do you require during private events?
Event Captain, Cleaners
What furniture is included in the venue rental?
Chiavari chairs and tables
Do you have additional furniture on-site available to rent, e.g. chairs?
Yes, throne chairs. etc
Are there any decoration restrictions or limitations?
No, but no holes on the wall.
Does your venue provide in-house A/V equipment, technicians and support, or will this need to be rented elsewhere?
Yes
How do you recommend controlling sound and acoustics in your space?
Moderate
What kinds of internet capabilities does your venue have available for guests?
Hi-Speed WiFi
Is guest parking available? If so, is it free?
Yes, free covered parking
Is security included in the rental fee?
No
What additional insurance, if any, does your venue require for private events?
None
Food & Beverage
Do you have a liquor license?
NO
Can we bring our own beer/wine/liquor? YES If so, is there a fee to do so?
NO; BUT security officer payment
Do you have staff members that are authorized to serve alcoholic beverages?
NO
Does your venue offer in-house catering? NO; If so, is it an exclusive offering??
NO
Can we have a food truck on the premises, or if possible, inside the facility?
NO
What happens if we do not meet our food and beverage minimum?
NOTHING
Payment & Event Budget
(GooglePay, Mastercard, Paypal) (Upon Consultation)
What is the cost to rent the venue for our event’s date and time? See space packages Is there an option to replace this with a food and beverage minimum?
NO
Is there a payment scheduling option available?
YES
What kind of deposits are required?
50% deposit
Are there hidden costs like a service charge, gratuity, cleaning fees, or overtime charges?
YES; $50 cleaning charges.
What is your policy regarding last minute changes or cancellations due to weather or other unexpected events?
NO, refund if event is less than 60 days
Do you include any freebies or services with the venue rental fee?
Yes, on a case by case
Is your question still not answered? Please reach out to us below.
